Hoki177 Privacy Policy

This Privacy Policy explains how Hoki177 ("we", "Platform") collects, uses, stores, and protects the personal information you provide when using our website and services at hoki177.pro.

This document applies to all Hoki177 platform users — whether you are browsing our website for the first time, in the process of registering, or already an active member. By continuing to use Hoki177's services, you acknowledge that you have read and understood this Privacy Policy.

We consider your trust invaluable. This policy is more than a legal document — it is our promise to you that the personal data you entrust to hoki177 will be handled with full responsibility and the highest integrity.

Hoki177 collects personal data from various sources when you interact with our platform. Here is a detailed overview:

The personal data we collect is used solely for legitimate and transparent purposes. Hoki177 uses your data to:

• Managing your account — registration, identity verification (KYC), and active account maintenance.
• Processing financial transactions — depositing and withdrawing funds via your chosen payment method.
• Providing gaming services — granting access to all games, promotions, and VIP programmes relevant to your profile.
• Service communications — sending important notices related to your account, security, and platform changes.
• Fraud prevention & security — detecting and preventing suspicious activity, fraud, or platform abuse.
• Legal compliance — fulfilling legal and regulatory obligations.
• Platform improvement — analysing usage patterns to improve the overall user experience.

Hoki177 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, we may share your data in the following limited situations:

• Payment provider: Required transaction information is shared with payment processors such as DuitNow and FPX to complete your transactions.
• Game provider: Minimal game data is shared with game software providers for operational and compliance purposes.
• Legal requirement: If required by a court order, regulatory body, or lawful law enforcement authority in Malaysia.
• Business transfer: In the event of a company merger or acquisition, user data may be transferred with prior notice to members.

Every third party that receives your data from hoki177 is bound by a strict data protection agreement and is not permitted to use that data for any other purpose.

Your data security is a technical priority we take very seriously. The security measures we implement at hoki177 include:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Data-at-rest encryption for sensitive information stored in our databases.
• Strict access control — only authorized personnel with a legitimate business need may access user personal data.
• Periodic independent security audits to identify and address system vulnerabilities.
• 24/7 real-time threat monitoring and intrusion detection.

Active account data is retained for the duration your account remains active. Once the account is closed, your data is kept for 7 years in accordance with Malaysian legal requirements for financial records, after which it is securely deleted.

Hoki177 uses cookies and similar tracking technologies to enhance your experience on our platform. We use several types of cookies:

• Session Cookies: Required to maintain your login session while browsing the platform. Automatically deleted when you close your browser.
• Preference Cookies: Saving your language settings and display preferences so you don't need to reconfigure them on every visit.
• Analytics Cookies: Helping us understand how users interact with the platform so we can make meaningful improvements.
• Security Cookies: Helping detect and prevent fraudulent activity and suspicious login attempts.

You can configure your browser settings to reject or delete cookies. However, disabling certain cookies may affect the functionality of some parts of the Hoki177 platform.

As a hoki177 user, you have clear rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:

Hoki177 is a platform dedicated to individuals aged 21 years and above only. We do not intentionally collect or process personal data from minors.

If we discover that personal data of a child or minor has been collected without the knowledge and consent of a parent or legal guardian, we will take immediate steps to delete that data and close the associated account.

If you discover that a minor has accessed our platform, please contact our support team immediately so that appropriate action can be taken promptly.

Hoki177 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements.

When we make material changes, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending a notice to all registered members via email at least 14 days before the amendment takes effect.
• Displaying a clear notice on the platform's main page for a specified period.

Continued use of the hoki177 platform after an amendment takes effect constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the hoki177 Data Protection Officer through the following:

• Live Chat: Available 24/7 on the hoki177 platform — the fastest way to get an immediate response.
• Email: [email protected] (displayed as text — not a clickable link)

We are committed to responding to all privacy-related inquiries within 3 working days and to resolve more complex complaints within 30 business days.